What This Policy Covers, Start To Finish
This policy follows your whole account journey, from the moment you tap the sign-up form to the day you ask us to close the account. Registration captures your name, date of birth, mobile number and a password hash. We do not hold your bKash, Nagad or
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Rocket PIN. The transfer reference you type into the deposit form is kept only so our team can match the money to your wallet. Cookies do less here than on most sites. A session cookie keeps you signed in, a preference cookie remembers your language and
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odds display, and analytics cookies are optional — refuse them and the lobby still opens. Where your record lives and how long it stays depends on your local law and eligible regions. For Bangladesh accounts we hold the record while the account is open, and then
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for the bookkeeping window our obligations require afterwards. Once that window closes, the record is deleted or anonymised. You can ask what we hold, ask for a correction, or ask us to stop using your details for matchday updates. Send the request from the email address
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on your account — that is how we confirm it is you — and the answer comes back through the same channel. Two points worth spelling out. We do not sell your details to outside brokers. And if a lawful request arrives from a regulator or
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a court in your jurisdiction, we answer it; that is the one case where your details leave our hands without your instruction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.