Verify Your nagavai Account Once
Verification is the step that lets you withdraw without an argument later. We ask for a photo of your National ID or passport, a selfie taken in the app, and a wallet or bank statement showing the name you registered with. Send them once and the check stays on your file, so future payouts skip the paperwork. It also blocks the risk
that actually matters — someone else signing in and pushing your balance to a wallet you don't own. If a document is blurry or cropped, we tell you which one to retake instead of closing the request.
- Open your profile — Sign in and find the verification section inside your profile. Anything you upload stays attached to your account record rather than being passed around over chat.
- Upload your ID — Photograph your National ID or passport with all four corners in frame. No glare, no cropped edges — a partial image is the usual cause of a second round.
- Take the in-app selfie — The app camera takes a short selfie so we can match your face against the ID. You don't need to send that photo anywhere else or print anything.
- Match your wallet name — Add a bKash, Nagad or Rocket statement, or a bank slip, in the same name. A mismatch is the most common reason a payout gets held for checking.